PRIVACY PROTOCOL v2.5
Your data, encrypted and protected
Yo! Welcome to our Privacy Policy. Look, we know nobody reads these things, but we're gonna keep it real with you. Your data is precious, and we treat it like that. No corporate BS, just facts about what we do with your info.
DATA COLLECTION MATRIX
USER-PROVIDED DATA
When you create an account or play, you give us:
- Identity tokens (name, DOB) - need to verify you're 18+
- Contact vectors (email, phone) - for notifications and wins
- Location data (address) - legal requirement, sorry
- Payment credentials (cards, bank info) - encrypted AF
- Government ID - only for big wins or verification
AUTOMATED COLLECTION
Our systems automatically log:
- IP address & device fingerprint
- Browser type, OS, screen resolution
- Session data (pages visited, time spent)
- Game history & betting patterns
- Geolocation (if permitted)
TRANSPARENCY MODE
We use this data to make the platform better, detect fraud, and comply with laws. We're not selling your data to advertisers or doing sketchy stuff.
DATA UTILIZATION
Here's exactly what we do with your data:
- Process your lottery entries (obvious)
- Verify identity (legal requirement)
- Send win notifications (the good stuff!)
- Fraud detection (protecting everyone)
- Platform optimization (making it faster)
- Legal compliance (taxes, regulations)
- Marketing (only if you opt-in)
DATA SHARING PROTOCOLS
We DON'T sell your data. Period. But we do share with:
SERVICE PROVIDERS
- Payment processors (Stripe, PayPal) - PCI compliant
- Identity verification (Jumio) - biometric security
- Cloud infrastructure (AWS) - encrypted storage
- Communication services (SendGrid, Twilio)
LEGAL ENTITIES
We share when legally required:
- Australian gambling regulators (ACMA)
- Law enforcement (with valid warrants)
- Tax authorities (ATO for big wins)
SECURITY ARCHITECTURE
Your data is protected by:
STORAGE: Distributed encrypted nodes
ACCESS: Multi-factor authentication
MONITORING: 24/7 threat detection
COMPLIANCE: PCI-DSS, ISO 27001
BREACH PROTOCOL
If a breach occurs (unlikely but possible), we'll notify you within 72 hours with full details and remediation steps.
USER RIGHTS INTERFACE
You have full control over your data:
ACCESS REQUEST
Download all your data anytime from your account dashboard. Full export in JSON/CSV format.
CORRECTION PROTOCOL
Found an error? Update instantly in settings or contact support for locked fields.
DELETION SEQUENCE
Want out? Request full deletion. We'll purge everything except what's legally required (transaction history for 7 years).
PORTABILITY MODE
Take your data with you. Export in standard formats compatible with other platforms.
MARKETING OPT-OUT
One click to stop all promotional comms. Instant effect, no questions asked.
COOKIE TECHNOLOGY
We use cookies for:
- Session management (keeping you logged in)
- Preferences (dark mode, language)
- Analytics (how you use the site)
- Security (preventing fraud)
Disable cookies if you want, but some features might break.
INTERNATIONAL TRANSFERS
Your data primarily stays in Australia (Sydney datacenter). Some processing happens internationally (payment processing, fraud detection). All transfers use encryption and comply with Australian privacy laws.
MINOR PROTECTION
18+ only. No exceptions. We use AI age verification and manual checks. If we detect underage access, immediate termination + data deletion.
DATA RETENTION
We keep your data for:
- Active accounts: Indefinitely
- Closed accounts: 7 years (legal requirement)
- Marketing data: Until opt-out
- Security logs: 90 days
UPDATES TO PROTOCOL
This policy evolves with technology and laws. Major changes = email notification. Minor updates = dashboard alert. Always check the version number above.
CONTACT NEXUS
PRIVACY CONCERNS?
Our Data Protection Officer is standing by:
Email: privacy@lottonexus.au
Phone: 1800 NEXUS HELP (1800 639 874)
Physical: Level 42, Nexus Tower
101 Digital Street
Sydney, NSW 2000
COMPLAINTS ESCALATION
Not satisfied with our response? Escalate to:
OFFICE OF THE AUSTRALIAN INFORMATION COMMISSIONER
Website:
www.oaic.gov.au
Phone: 1300 363 992
TL;DR - We protect your data like it's our own. No selling, no BS, just secure lottery gaming. Questions? Hit us up.